• No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
  • Attention investors: Prevent unauthorised transactions in your demat account. Update your mobile number with your Depository Participant. Receive alerts on your registered mobile for all debit and other important transactions in your demat account directly from CDSL on the same day. Issued in the interest of investors. KYC is one time exercise while dealing in securities markets. Once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Contact

Escalation matrix

If a grievance is not resolved, escalate it to each contact below in turn.

Investor grievance escalation matrix
LevelContact personAddressPhoneEmailWorking hours
Client ServicingHriday ChoudhariThe Ruby, 9th Floor, Dadar (W), Mumbai 400 028+91 22 6826 6075hriday@keynotecapitals.net10 am to 6 pm
Head of Client ServicingDevin JoshiThe Ruby, 9th Floor, Dadar (W), Mumbai 400 028+91 22 6826 6035devin@keynoteindia.net10 am to 6 pm
Compliance OfficerJairaj NairThe Ruby, 9th Floor, Dadar (W), Mumbai 400 028+91 22 6826 6038jairaj@keynoteindia.net10 am to 6 pm
CEORakesh ChoudhariThe Ruby, 9th Floor, Dadar (W), Mumbai 400 028+91 22 6826 6034rakesh@keynoteindia.net10 am to 6 pm
Escalation matrix (PDF, 21 KB)