Investor Charter

Investor charters for our stock broker, depository participant and research analyst activities, and our investor complaint data.

Stock Broker

Services, investor rights, responsibilities, grievance routes and complaint reporting for stock-broking clients.

Official source: SEBI Master Circular for Stock Brokers, 17 June 2025, Annexures 37 and 38.

Depository services, investor rights, timelines and escalation paths for CDSL beneficial owners.

Official source: SEBI circular dated 29 May 2024, issued through CDSL Communiqué 2024/289.

Research services, disclosures, client responsibilities and grievance routes for users of research-analyst services.

Official source: SEBI Master Circular for Research Analysts, 6 February 2026.

As on 31 May 2026

Complaints received from investors, and how they were resolved.

Monthly trend, April 2025 to May 2026
Month	Carried forward	Received	Resolved
Apr 2025April 2025	Nil	Nil	Nil
May 2025May 2025	Nil	Nil	Nil
Jun 2025June 2025	Nil	Nil	Nil
Jul 2025July 2025	Nil	Nil	Nil
Aug 2025August 2025	Nil	Nil	Nil
Sep 2025September 2025	Nil	Nil	Nil
Oct 2025October 2025	Nil	Nil	Nil
Nov 2025November 2025	Nil	Nil	Nil
Dec 2025December 2025	Nil	Nil	Nil
Jan 2026January 2026	Nil	Nil	Nil
Feb 2026February 2026	Nil	1	1
Mar 2026March 2026	Nil	Nil	Nil
Apr 2026April 2026	Nil	Nil	Nil
May 2026May 2026	Nil	Nil	Nil

Yearly trend, 2021-22 to 2025-26
Financial year	Received	Resolved	Pending
2021-22	Nil	Not recorded	Nil
2022-23	Nil	Not recorded	Nil
2023-24	Nil	Not recorded	Nil
2024-25	2	2	Nil
2025-26	1	1	Nil

Raising a Complaint

Write to the complaints address, or to the compliance officer, Jairaj Nair.

Regulator Services

A complaint can also be filed and tracked with SEBI SCORES. An unresolved dispute can be taken to the SMARTODR online dispute resolution portal.